Privacy Policy

Welcome to Agarwal Shifting Experts Packers Movers Private Limited ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including making payments through the Razorpay payment gateway. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Financial Information: Payment card details and other related information required for payment processing.
• Transaction Data: Details about payments to and from you, including details of services you have purchased from us.
• Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

• To Process Transactions: To provide you with information, products, or services that you request from us, including processing payments through Razorpay.
• To Manage Your Account: To manage your registration as a user of our services, including facilitating your access to our services.
• To Improve Our Services: To analyze trends, track users' movements around the site, and gather demographic information about our user base as a whole to improve our website and services.
• To Communicate with You: To contact you about your account, orders, or other related matters.
• To Send Marketing Communications: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• With Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, such as payment processing (Razorpay), data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
• To Comply with Legal Obligations: We may disclose your information to comply with legal obligations or to protect your interests or those of others, or for other legal purposes.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.