Privacy Policy

Introduction

This Privacy Policy describes how AGARWAL SHIFTING EXPERTS PACKERS MOVERS PRIVATE LIMITED and its affiliates (collectively "AGARWAL SHIFTING EXPERTS PACKERS MOVERS PRIVATE LIMITED, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://agarwalpackersgroups.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Sensitive personal data may be collected with your consent, such as your bank account, credit or debit card, or other payment instrument information, or biometric information such as your facial features or physiological information, in accordance with applicable laws.

We may also track your behavior, preferences, and other information that you choose to provide on our Platform. Information related to your transactions on the Platform and third-party business partner platforms may be collected. When third-party business partners collect your personal data, you will be governed by their privacy policies. We are not responsible for their practices and recommend reading their privacy policies before disclosing any information.

Usage

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide the ability to opt-out of such uses. Other uses include resolving disputes, troubleshooting problems, informing you about offers and updates, and preventing fraud.

Sharing

We may share your personal data within our group entities and affiliates, as well as with third parties such as sellers, logistics partners, and payment service providers, for fulfilling services and complying with legal obligations.

Security Precautions

To protect your personal data, we adopt reasonable security practices and procedures. However, data transmission over the internet is not completely secure. Users are responsible for safeguarding their account credentials.

Data Deletion and Retention

You can delete your account through the Platform's settings. We may retain data for legitimate purposes such as preventing fraud or addressing disputes, even after account deletion.

Your Rights

You may access, rectify, and update your personal data through the Platform.

Consent

By using our Platform, you consent to the collection and processing of your information as outlined in this Privacy Policy. You can withdraw your consent by contacting our Grievance Officer.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for updates. Significant changes will be notified as required by law.

Grievance Officer

DEVENDER KUMAR
Designation: MANAGER
Address: Plot No. 1&2, Madavaram-Redhills, Main Road, Devaraj Nagar, Chennai, Tamil Nadu, 600052
Contact: 9660564006
Working Hours: Monday - Friday (9:00 - 18:00)